MICHAEL Tuohey "stared the devil in the eyes and didn't recognize him."
Now he kicks himself for not having acted, although if he had, our
government probably would've punished him for trying to take the devil
down.
Until recently, Tuohey worked the ticket counter at the airport in
Portland, Maine, first for Allegheny Airlines, and then its successor,
US Airways. He'll never forget one particular day of his 34 years of
employment.
It began like any other. This married Army vet had a routine. He'd
wake up at 3:30 a.m. and walk to the kitchen to grab a cup of coffee
from the machine he'd pre-set the night before. Then he'd flicked on
the TV, watch some CNN and check the weather forecast. After feeding
his cat, he'd jump in his car for the 15-minute drive to work.
On most days, the big rush would come 6-7:30 a.m. That's when the
tiny Maine airport would be abuzz with travelers heading for connecting
flights in Philadelphia, Boston and Pittsburgh. But it's what happened
at 5:43 a.m. on a particular day that he replays in his mind over and
over.
At that time on a Tuesday, two men wearing sport coats and ties
approached his counter with just 17 minutes to spare before their
flight to Boston. (Tuohey now knows they'd stayed the night before at
the Comfort Inn down the road.) And he suspects they arrived late to
take advantage of an airline system that was then "more concerned about
on-time departure than effective screening."
He thought the pair were unusual. First, they each held a $2,500
first-class, one-way ticket to Los Angeles (via Boston). "You don't see
many of those."
The second reason is not so easy to explain.
"It was just the look on the one man's face, his eyes," Tuohey recently told me.
"By now, everyone in America has seen a picture of this man, but
there is more life in that photograph we've all seen than he had in the
flesh and blood. He looked like a walking corpse. He looked so angry.
And he wouldn't look directly at me."
The man was Mohamed Atta. The other fellow ("he was young and had a
goofy smile, I can't believe he knew he was going to die that day") was
Abdul Aziz al Omari. Michael Tuohey is the individual who checked them
in at the Portland airport as they began their murderous journey.
"I looked up, and asked them the standard questions. The one guy was
looking at me. It sent a chill through me. Something in my stomach
churned. And subconsciously, I said to myself, 'If they don't look like
Arab terrorists, nothing does.' "
"Then I gave myself a mental slap. In over 34 years, I had checked
in thousands of Arab travelers, and I never thought this before. I said
to myself, 'That's not nice to think. They are just two Arab
businessmen.' " And with that, Tuohey handed them their boarding passes.
As they walked through the metal detectors, out of his sight, the
jackets and ties were gone. Now the two were wearing open-neck dress
shirts when they went through security.
Atta and Omari arrived in Boston at 6:45 a.m., where they were
joined by Satam al Suqami, Wail al Shehri and Waleed al Shehri. The
five then checked in, and boarded American Airlines Flight 11 for L.A.
The flight was scheduled to depart at 7:45 a.m. It actually left at
7:59. At 8:46, it hit the North Tower.
Back in Portland, Tuohey, got word of the crash.
"One of the agents from another airline said, 'Did you hear what
happened in New York?'... I said, 'Oh, my God!' - and I was sorry I had
judged them. I thought it was an accident."
But at 9:03 a.m., when United Airlines No. 175 hit the South Tower, Tuohey knew his first instinct had been correct.
"As soon as someone told me news of the second flight, I had a knot in my stomach."
And here's the irony.
While Michael Tuohey still second-guesses himself about his conduct
on that day, the reality is that, had he taken action, he probably
would have been punished by our government!
Consider that in the aftermath of 9/11, American, United,
Continental and Delta airlines were fined millions of dollars by the
Department of Transportation for instances where the DOT believed
airline employees had factored race, gender, ethnicity, religion or
appearance into security-screening decisions.
Worst of all, that remains government policy. Airline employees in
this country are still told in their training that they can never take
into consideration the race or religion of a passenger when making
judgments about suspicious behavior. This, despite that all 19 on 9/11
had those characteristics in common!
Tuohey didn't learn of the fines until he read my book, "Flying Blind." Now he gets it.
"Here you have an industry in mortal peril, and you are fining them for political correctness?" asks Tuohey.
We need more like this guy.
Michael Smerconish can be heard weekdays 5:30-9 a.m. on the Big Talker, 1210/AM. Contact him via the Web at www.mastalk.com.